Consumer Protection Litigation
Consumer protection is the usage of safeguarding buyers of goods and services, and the public, upon unfair methods in the marketplace. Consumer protection actions are often established by law. Such laws are intended to stop businesses from contracting in fraud or defined unfair practices to get an advantage over competitors or to deceive consumers. They may also grant extra protection for the general public which may be affected by a product (or its production) even when they are not the direct purchaser or consumer of that goods.
Consumer protection is connected to the idea of consumer rights and to the creation of consumer organizations, which support consumers to make better choices in the marketplace and pursue complaints against businesses. Entities that improve consumer protection include government organizations such as the Federal Trade Commission in the United States.
A consumer is described as someone who receives goods or services for direct use or ownership rather than for resale or use in production and manufacturing. Consumer interests can also help consumers, compatible with economic efficiency, but this topic is treated in competition law. Consumer protection can also be asserted via non-government companies and individuals as consumer activism.
The definition of consumer under the Consumer Protection Act 1986 section 2(d) would include:
Any person who receives the goods for resale or commercial objectives is not a consumer. But a person acquiring goods for self-employment is a consumer.
Accompanying persons can file a complaint under the Act:
A complaint on behalf of the public which consists of unidentifiable customers cannot be filed under the Act. An unregistered organization cannot file a complaint under the Act.
A complaint must include any of the subsequent declarations: